Shipping Policy

This Shipping Policy explains how Urban Smuthprocesses, ships, and delivers orders placed on our website. By placing an order with us, you agree to the terms mentioned below.

Shipping Coverage

Urban Smuth currently ships products across India. We aim to ensure safe and timely delivery of all orders to our customers.

Order Processing Time

Once an order is successfully placed and payment is confirmed, it is processed within 1–2 business days. Orders are not processed on public holidays or Sundays.

Shipping & Delivery Timeline

We ensure that all orders are shipped within 6 days from the date of order confirmation. Delivery timelines may vary depending on your location, courier partner, and external factors.

In most cases, customers can expect delivery within 6–10 business days.

Shipping Charges

Shipping charges, if applicable, are clearly mentioned at the time of checkout. Any promotional free-shipping offers will be shown on the website and applied automatically.

Order Tracking

Once your order is shipped, you will receive shipment details via email or SMS, including tracking information to monitor your delivery status.

Possible Delays

While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or regional restrictions. Urban Smuth is not responsible for delays caused by courier partners.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details. In case of an incorrect address or failed delivery attempts, re-shipping charges may apply.

Need Help?

For any shipping-related queries or assistance, please visit our Contact Us page. Our support team will be happy to help you.